If your multimedia isn't allowing you to watch video or listen to music you need an expert to help.

Your multimedia player refusing to play is frustrating. We can relieve that frustration by resolving your multimedia player errors. For troubleshooting and resolving multimedia errors our tech support is available 24/7.

Windows Media Player

Are you having problems with Windows Media Player? Contact our tech support and we will optimise your viewing experience by troubleshooting and resolving multimedia errors.

VLC Media Player

123-Rescue has the knowledge to provide technical support for VLC Media Player. We are experts in the diagnosis and repair of VLC Media playtime errors. Give us a call and we can improve your viewing experience.

Quick Time Player

Are Quick Time Player errors causing you a headache? Our expert consultants can take the pain away by resolving Quick Time Player errors.

Real Player

Optimise your Real Player experience by allowing us to help with troubleshooting and resolving Real Player issues. We pride ourselves in being friendly and professional in the provision of tech support for Real Player.

Windows Movie Maker

Windows Movie Maker errors should not be allowed to ruin your multimedia experience. Give our tech support a call and they will help by resolving Windows Movie Maker errors.

24/7 Support

Your technology might fail you, 123 Rescue never will.


For all your IT installation and support requirements the technical experts at 123 Rescue are available online and by phone 24/7. We are here to help any time of day. Every job is important to us whether it's a major business network issue or knowing how to use your iPod.

Our customers benefit from:

  • A variety of subscription plans.
  • Instant access to expert assistance.
  • Consistently high support 24/7 throughout the year.
  • Consistently high customer satisfaction ratings and recommendations.

If your technology is not working, or you just have a question, click on live chat and you will be connected.

Call us free on 1-800-787-1602

Home Premium Plan


Premium Plus

$509.99only per year

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Remote Tech Help Available Anytime, Anywhere

Comprehensive support for your PC, connected devices, peripherals and over 500 software applications includes:

  • Setting up and installation support.
  • Setting up and installation support.
  • Usability training and support.
  • Usability training and support.
  • Hardware repair support.
  • Hardware repair support.

Get Ultimate 24/7 technical support


  • Unlimited 24/7 access all year long
  • Antivirus & antispyware support
  • Secure your data and online identity
  • Tools to keep your PC running fast

Client Reviews

  • 123-rescue was able to match our expectations in terms of quality and timely responses. It was our first experience and it was 100% successful due to their proactive partnership. Now 123-rescue is our lifetime partner.

    - Genesis

  • has been wonderful support. I threw them a few curveballs along the way and they never missed a beat. Very thorough and very organized. Will definitely work with them again! Thanks!

    - Mark

  • I am very satisfied with support. I will be happy to provide reference for them and will definitely use their services for my friends as well as maintaining the support they have done for me.

    - Olivia

Trusted Technical Support

Our online tech support service covers every eventuality from software incompatibility issues to Internet connectivity problems, and everything in-between. Client satisfaction is paramount in our service. we pride ourselves on our expertise, affordability, and availability as a first class technical support specialist.

Just Give Us a Call: 1-800-787-1602